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Dealing with Company Cheating: Legal Tips and Steps to Protect Your Rights

Do you feel a brand/company has cheated you? 

We understand your sinking feeling and shock after this occourance. But do not feel helpless, after consulting some of the top criminal lawyers in Bangalore, we can offer you the following tips on what steps you can take to tackle this situation: 

  1. Collect Documents and Other Evidence

Gather important documentation of your case along with proof that backs your cheating claim. These can be contracts, invoices, screenshots of transactions and more. Document any communication you had with the business through either email or text. As a general rule, always keep receipts of purchases. Do not avoid receipts. Even when the business is offering you a discount, get a written receipt with the brand/company details on it.

  1. Go Through Contracts and Agreements

The next step is to review the terms and conditions mentioned in your agreement or contract with that brand/company. Check for the clauses that relate to breach and dispute resolution remedies.

  1. Communicate Clearly

After gathering the documents and reviewing the contract, you can try having a direct communication with the brand/company and share your issues. You can try discussing your problems with the brand/company by providing all the proof you gathered, seeking an appropriate solution to your dissatisfaction.

  1. Document Communication

You must save/find records of communication with the brand/company concerning the matter. This includes communication via email, text messages or phone calls. It is important to document communication if you’re going to seek legal remedies.

  1. See A Lawyer

If you’ve had direct communication with the brand/company about your issues and  have still not received a solution, seek professional help. Some of the top criminal lawyers in Bangalore are all rounders in matters relating to criminal, consumer rights protection and contract law. They’ll deeply analyze your matter and guide you with the right legal solutions.

  1. Filing Complaint

If possible, submit a complaint to appropriate authorities that include consumer forums or regulatories like SEBI, IRDAI, etc.

  1. Consider Alternative Dispute Resolution 

Before initiating formal legal proceedings, you may consider alternative dispute resolution methods. These include mediation and arbitration. These processes can often lead to faster and more cost-effective resolutions.

  1. National Cyber Crime Reporting Portal

If the cheating took place online or is related to cybercrime, report it on the National Cyber Crime Reporting Portal. File a complaint online containing all the details about the crime on this portal. An appropriate law enforcement agency will further conduct an investigation on your matter.

  1. Consider Deadlines

Take note of legal restrictions or deadlines to file legal action or complaints. Failure to meet deadlines can affect your eligibility to pursue legal recourse.

  1. Know and Protect Your Rights 

Understand your rights when dealing with brand/company scams. Avoid actions that could compromise your legal rights like signing settlements or waivers without fully understanding the consequences. Get legal advice before signing any agreements.

  1. Document Your Losses

If you’ve suffered financial losses because a brand/company cheated you, you must document the losses in detail. Keep track of your expenses, income loss and other financial effects.

Wrapping Up!

Dealing with a brand/business cheating you requires a lot of calm. It is important to follow a systematic approach. We have broadley covered all the essential legal steps to protect your rights when dealing with such situations. Combining all the above-mentioned tips and steps, with timely legal consultation, can be helpful in navigating through this situation.

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